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Multiplier Factor
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Growth insights, no fluff

Practical playbooks for high-ticket, consumer-facing brands: how buyers choose, what to fix first, and where the leads really leak.

How people choose a $10,000 service in 2026: the new buyer journey
Buyer journey

How people choose a $10,000 service in 2026: the new buyer journey

By the time someone fills in your enquiry form, most of the deciding has already happened along a long, mostly invisible journey.

John Kiama · 10 min read

What should a lead cost? Benchmarks and how to set your target CPL
Lead generation

What should a lead cost? Benchmarks and how to set your target CPL

Cost per lead benchmarks answer half the question. The other half is your own target, worked backwards from what a client is worth to you.

John Kiama · 7 min read

Google Ads vs Meta Ads vs SEO: choosing channels when every client counts
Channel strategy

Google Ads vs Meta Ads vs SEO: choosing channels when every client counts

We run all three channels, so this comparison has no horse in the race: the right channel comes from your economics, market and urgency.

John Kiama · 7 min read

Why your marketing sounds like everyone else (and how to fix your message)
Messaging

Why your marketing sounds like everyone else (and how to fix your message)

If swapping your logo with a competitor's changes nothing, you do not have a message. Here is how to find and test one.

John Kiama · 6 min read

The 95% problem: how to win clients who are not in buying mode
Lead nurturing

The 95% problem: how to win clients who are not in buying mode

At any moment only a small slice of your market is buying and everyone is bidding on it. Here is how to win the other 95% first.

John Kiama · 6 min read

Why your leads are not turning into sales: a 7-point diagnostic
Conversion

Why your leads are not turning into sales: a 7-point diagnostic

Leads not converting is the most expensive problem in marketing. This 7-point diagnostic finds exactly where enquiries leak away.

John Kiama · 6 min read

Conversion tracking: how to know which marketing actually makes you money
Tracking

Conversion tracking: how to know which marketing actually makes you money

A plain-language guide to conversion tracking for service businesses, with a 10-question self-audit to score your own setup.

John Kiama · 6 min read

Anatomy of a landing page that converts high-value enquiries
Landing pages

Anatomy of a landing page that converts high-value enquiries

A section-by-section teardown of the landing page anatomy that wins high-value enquiries, with a test priority table and pre-launch checklist.

John Kiama · 7 min read

How to get your business recommended by ChatGPT and Google AI Overviews
AI search

How to get your business recommended by ChatGPT and Google AI Overviews

A share of your next clients will shortlist providers by asking an AI, and four signals decide whether your business is in that answer.

John Kiama · 5 min read

How to reactivate dead leads and turn them into sales
Retention

How to reactivate dead leads and turn them into sales

Reactivating dead leads is the fastest revenue project in marketing, because the audience already exists and already knows you.

John Kiama · 7 min read

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